Maloney will serve as the new company's CEO, and Seamless chief executive Jonathhan Zabusky will be the company's president. "By combining our complementary restaurant and diner networks, we are well positioned for continued growth in a massive market."
"GrubHub and Seamless share a common goal to generate more business for local takeout restaurants while providing the best possible service to diners," said Matt Maloney, the GrubHub co-founder and chief executive, in a statement. Other recent additions to Papa John’s digital reinvention include using Apple TV to transform the small screen into a direct commerce channel for its customers.Īt the end of 2016, Papa John’s reported that over 55 percent of the company’s domestic pizza sales came from orders placed on online channels.In a release, the long-time competitors said the merger presents an opportunity to expand the reach of their services, encourage quicker and more diversified product development and improve growth opportunities.
The new payment option and order tracking feature will allow Papa John’s to better compete in an increasingly digital fast-food restaurant industry - especially against the likes of direct competition Domino’s Pizza.īoth of these latest additions are part of a broader series of investments by Papa John’s in the realm of digital innovation, customer experience technology and tech staffing in the past year. On the payments end, Papa John’s added PayPal to its list of online payment options, which also includes Visa Checkout and PayShare powered by Venmo.įor online orders, the international pizza franchise recently added an order tracking system called Papa Track, which allows users to view every step of the process from making and baking to boxing and delivery. “We prioritized and invested in additional digital payment options and the development of Papa Track to provide consumers with a seamless experience, from ordering and paying for their pizza to tracking that order to delivery.” “When it comes to technology and innovation, we are committed to improvements that positively affect the customer experience,” said Mike Nettles, chief information and digital officer at Papa John’s International.
Most recently, international restaurant franchise Papa John’s recently announced two major additions to its digital ordering capabilities - one, a new payment option, the other, an order tracking feature. The restaurant industry continues its charge into the twenty-first century, innovating and upgrading its technology at the speed of investment.
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